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January 18, 2009This is a great case study about implementing an EMR for a multi-site practice:
Medical Institute Little Company of Mary:
Successful Implementation Helps Multi-Site Practice Build Future with McKesson’s Practice Partner
In 2001, the Medical Institute Little Company of Mary (MILCM), a medical foundation affiliated with Providence Health and Services was a group of 38 predominantly primary care physicians serving the South Bay region of Southern California. The group wanted to transition MILCM from individual silos of information into a connected care system in order to improve productivity and deliver a higher level of service to patients.
Led by Chief Medical Information Officer Glenn Wishon and COO Francesca Wachs, they felt that the right electronic health record (EHR) could help them achieve their vision “where patients can flow between clinics, physicians, hospitals and outpatient centers without having to chase patient documentation,” said Ms. Wachs.
MILCM formed an EHR selection committee (represented by physicians, office managers and administration) and after a lengthy process, they chose McKesson’s Practice Partner. “We wanted something that all of our physicians could use. Practice Partner’s chart-like look and feel, along with its flexibility and ease of customization, made it a natural choice,” said Dr. Wishon.
At a Glance:
Organization:
Medical Institute Little Company of Mary, Torrance, CA.
- 71 physicians representing family practice, internal medicine, pediatrics and several subspecialties
- 140,000 active patients
Solution Spotlight
- McKesson’s Practice Partner® Patient Records EMR Software
Critical Issues
- Utilize EMR foundation as the basis to support expansion and quality of care initiatives
- Effectively and rapidly deploying across 10 locations without negatively impacting productivity or physician morale
- Continue to grow practice revenues without any negative impact
- Decrease paper documentation between the practice, hospital and urgent care centers
Results
- Successfully expanded from 38 physicians at 10 locations to 71 physicians including 4 urgent care clinics across 17 locations
- Doubled total group revenues
- Reclaimed and re-allocated over 2000 square feet of space previously occupied by charts.
- Immediate access to patient data from the hospital, practice or urgent care center
Read the full case study: “Successful EMR Implementation Helps Multi-Site Practice”
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Good informative article. Thanks for sharing with us.